UX audit · Free 15-point review

A UX audit that says what to fix first.

Send us a link to your live product. Within one working day you get a 15-point review: what is costing you sign-ups and retention, ranked by impact, with the fix for each.

The 15 points

What the audit checks.

The path a new user actually walks: landing, understanding, signing up, the first session, coming back. Every point gets a severity, a screenshot and a suggested fix.

  1. 01

    First-screen clarity

    Can a visitor say what the product does, and for whom, within five seconds?

  2. 02

    One primary action

    Is there a single most-visible next step on every key screen?

  3. 03

    Navigation

    Do the labels match how users think, and can they get back?

  4. 04

    Sign-up friction

    How many steps and fields stand between a visitor and value?

  5. 05

    Form design

    Which fields could be asked later, and do errors say how to fix them?

  6. 06

    Empty states

    What does the product look like before there is any data?

  7. 07

    Loading and feedback

    Does every action confirm that it happened?

  8. 08

    Mobile layout

    Does the same task work with one thumb on a small screen?

  9. 09

    Tap targets and spacing

    Are controls big enough and far enough apart?

  10. 10

    Readability

    Type size, line length and contrast where people actually read.

  11. 11

    Consistency

    Do the same things look and behave the same everywhere?

  12. 12

    Trust signals

    Pricing, security, support and who is behind the product, where doubts appear.

  13. 13

    Performance basics

    Slow screens and heavy pages that cost attention.

  14. 14

    Accessibility basics

    Keyboard access, focus states, labels and colour that is not the only signal.

  15. 15

    Retention hooks

    What brings a user back on day two, and is it visible on day one?

How it works

Four steps, one working day.

  1. 01

    Send the link

    A live URL or a test account. No decks, no calls needed.

  2. 02

    We review

    Two designers walk the product against the 15 points, on desktop and mobile.

  3. 03

    You get the report

    Findings ranked by impact, annotated screens, and the fix for each.

  4. 04

    Fix it, or we do

    Your team takes it from here, or we scope a short fix sprint.

Pricing

Start free. Go deeper when it is worth it.

Full UX audit

Price on request

Every flow, every state, with a prioritised roadmap your team can execute.

  • Complete flow-by-flow review
  • Usability test with five real users
  • Roadmap with effort and impact
  • Figma file of proposed fixes
Pending: price from Naitik Ask for a quote

Fix sprint

Price on request

We design the top findings, ready for your developers.

  • Two-week sprint
  • Redesigned screens in Figma
  • Developer handoff
Pending: price from Naitik Ask for a quote

Questions

Before you send the link.

What is a UX audit?

A structured review of a live product against a fixed checklist, ending in a ranked list of what to fix first. It is not a redesign and not a usability test; it is the fastest way to find what is costing you users today.

Do you need access to our code or analytics?

No. A public URL or a test account is enough. If you share analytics or session recordings, the findings get sharper, but they are not required.

What do we get, exactly?

A short written report with each finding, its severity, a screenshot and a suggested fix, plus a 30-minute call to walk through the top items.

Why is the first one free?

Because a good audit sells the work that follows better than any pitch. If you fix everything yourself, that is a fine outcome for us too.

Which products qualify?

Web apps, SaaS dashboards, mobile apps and marketing sites. If it has users and sign-ups, it qualifies.

Contact

Start a project

Tell us what you are building. We reply within one working day.